Get Ostomy Supplies
Important Information
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We are a volunteer-run community organization with no paid staff.
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We do not have an office or storefront.
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Treating our volunteers with kindness and respect is required to receive supplies.
Questions, Answers & How to Get Ostomy Supplies
A Completed Request Form is Required
How do I get my ostomy supplies?
After you complete and submit the Request Form, one of our volunteers will contact you within 3-5 days.
Only a contact phone number or email is required
Why do I need to complete a form?
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One size does not fit all people or all ostomies. It's crucial you receive ostomy supplies that you can actually use :)
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The request form helps our volunteers process, pick, and pack the volume of requests that come in each month.
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Submit a new form for each month you request supplies
Why does it take 3-5 days for someone to contact me?
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Our ostomy supply closet is run by a small handful of dedicated, unpaid volunteers.
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Our volunteers process a volume of requests each month.
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Please be patient with us, we're volunteers trying to help
Are the ostomy supplies free?
Yes, but a $25 donation is greatly appreciated :)
How many ostomy supplies can I get, and how often can I get them?
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You may receive 30 days' worth of ostomy supplies per month.
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You may receive ostomy supplies once per month as long as you need :)
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A new form should be submitted for each month you request supplies
Why do I need to pick up my supplies?
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Due to the volume of ostomy supply requests and our limited number of volunteers, we cannot deliver or mail supplies.
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Our organization does not have an office, storefront, building, or any paid staff.
I need supplies NOW!
We are unable to accommodate emergencies. To get supplies fast, you can order ostomy supplies through Amazon. Amazon offers brand-name ostomy products (Coloplast, Convatec, Hollister) and an affordable generic (Carbou). Coloplast also has a direct-to-consumer online store. Click here to visit the Coloplast store
Can I get medical help with my ostomy?
As a community-based, non-medical volunteer organization, we cannot provide medical care or advice.
Visit Ostomy101.com for free virtual classes, helpful videos, and how to contact an ostomy nurse specialist.
Kindness Required :)
Showing kindness and respect towards our volunteers is required to receive supplies.
We reserve the right to deny supplies or services to anyone who is unkind or makes our volunteers feel unsafe at any time.
When and where do I pick up my ostomy supplies?
When: The last Saturday of every month between 9 am and 11 am
Where: Price Self Storage, located at 3951 Murphy Canyon Road. San Diego, CA 92123
How: When you arrive in the Price Storage parking lot, call or text 619-618-8290